Telephone Scams

Telephone Scams

Telephone scams include phone calls, robocalls, and text messages aimed at stealing your personal information or asking you to send large amounts of money. We have listed a few tips below to help you avoid falling victim to a telephone scam:

• Hang up immediately on any phone call and do not respond to any text message that is suspicious.
• Be cautious of spoofing or the process of scammers manipulating the caller ID to be someone else.
• Never provide your personal information such as credit card number, social security number, or credit union account information to someone you do not know or trust.
• Do not send money to someone you do not know and trust, especially if told to wire money or purchase prepaid cards.
• Research any travel package or business opportunity that is offered to you over the phone before taking action.

We’re Here for You!

If you do become a victim of a telephone scam, notify Connected Credit Union immediately. Call the Augusta Branch at (207) 623-3857 or the Winslow Branch at (207) 872-2636 during business hours. Monitor your accounts for any unauthorized activity and ask us to provide heightened scrutiny of your accounts. You can also temporarily, freeze your credit through each of the three major credit bureaus: Experian, Equifax, and TransUnion. It won’t impact your score, but it will prevent new credit from being taken out in your name. There is no fee and you can unfreeze at any time. This is a very important step in protecting yourself and your good credit.

Disclaimer: Any reference made in this blog to a specific product, process, or service does not constitute or imply an endorsement by Connected Credit Union of the product, process, or service, or its producer or provider.